You should know that:
All emergency repairs need to be reported by phone. Please call us immediately on 01772 667003. The line is open 24 hours a day, 365 days a year.
Emergency repairs that should be reported immediately include:
An emergency repair is any problem that could be a security risk or cause harm to you, another person or to your property.
The easiest way to report a non-emergency repair is online. Once signed in to your online account, you can provide details of the repair, upload photos of the issue and schedule appointments at a time that suits you. We recommend you give as much detail as you can as this will help us to plan your repair more quickly.Report a repair online
If you haven’t signed up to manage your home online yet, do it now in just a few minutes?
All you need is your Payment Reference Number and an email address. Your Payment Reference Number can be found on your rent statement.Create your account now