In October and November 2020, 571 customers participated in our customer satisfaction survey, conducted by Customer Plus, an independent survey specialist.

We are pleased to share with you the customer satisfaction survey results.

The feedback from the survey has helped us to clearly understand what is important to you. Our team have been busy creating an action plan to tackle the areas you feel further improvements are needed.

We have promised to give you regular updates throughout the year so you can see how we are improving our services. To keep things simple, we have created a ‘Customer satisfaction survey results’ webpage, where you will find all the latest updates and improvements we are making. Our aim is to make Living Plus a great place to live.

Please click here to see the customer satisfaction survey results

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